Vehicle Evidence & Risk Intelligence

The digital, gapless vehicle record — documented with tamper-evidence.

CarlogsPro captures every vehicle handover in a guided flow, seals it immutably with a digital hash and turns it into a continuous record per vehicle — with AI that detects changes instantly.

Start live demo View the vehicle record

✓ Tamper-evident (SHA-256)✓ GDPR-compliant✓ Hosting in Germany

✓ Audit-proof sealed

SHA-256 · a3f1c9e2b8d4…7b45a8f1c3e6d2b0

Signatures:
Driver · Customer · Witness — each with name & time

✉ Automatically sent to both parties

Explore

One system — six building blocks.

Digital Vehicle Record

One immutable record per vehicle across the entire lifecycle.

Learn more →

AI Before/After

New damage detected live — with Confidence & Risk, sign-off on site.

Learn more →

Cockpit / Dashboard

The control cockpit for fleet managers.

Learn more →

VRIS · Risk Intelligence

Evidence becomes patterns, risks and decisions.

Learn more →

Positioning

Why we are not just another handover form.

Learn more →

Tamper-evident

SHA-256, hash chain, signatures (driver/customer/witness), QR verification.

The problem — and our solution

Without gapless evidence, every complaint becomes a dispute.

Today: form & phone photos

"It was already there" — impossible to prove
Photos without time, location, attribution
PDFs editable after the fact
Damage cannot be tied to any time period

CarlogsPro: tamper-evident vehicle record

Guided capture in under 3 minutes
Every photo with timestamp & SHA-256
Once sealed = immutable
Clear transfer of responsibility

Products & pricing

Basic as the foundation — add-ons as needed.

Foundation

Basic

Everything for the tamper-evident handover.

Guided capture + photo walkaround
Damage with photo · diagram
Signatures: driver, customer, witness
SHA-256 sealing + hash chain
PDF, QR, email delivery
Digital Vehicle Record · offline-capable

Entry level · per vehicle / transaction

Add-on

Team & scaling

Premium

Multiple sites, users, analytics.

Multi-user, roles & tenants
Lease returns & diminished value
Advanced analytics & export
API & priority support

Add-on to Basic

Add-on

Intelligence

Automatic recognition & comparison.

Vision: VIN, mileage, license plate
AI Before/After comparison
Confidence & Risk
Photo quality check

Usage-based · cost control

Add-on

Control

Cockpit

Dashboard for fleet managers.

Fleet KPIs & cost/km
Deadlines: TÜV, UVV, leasing
Risk hotspots & attribution
Traceable down to the original photo

Premium module

Does it pay off?

ROI calculator

Move the sliders — the annual process benefit is calculated live. (Damage & dispute avoidance come on top.)

Your key figures

Rough order of magnitude — not contract values.

Vehicles 500

Transactions per vehicle / year 13

Minutes saved per transaction 7

Labor cost € / hour 35

—

Process benefit per year

—

CarLogs / year

—

Hours / year

+ avoided damage, disputes & (with Cockpit/AI) risk prevention.

Ready for the pilot

See CarlogsPro in action.

Interactive live demo — from VIN recognition to sealed delivery.

Open live demo Request a quote

The Vehicle Record

The digital, gapless vehicle record.

The product is not the individual PDF but an immutable record per vehicle (VIN) that grows across the entire lifecycle — every event as a chained, tamper-evident record.

One history per vehicle

Everything that happens to the vehicle — in one place.

02.01.2026

Intake / initial capture

Baseline condition · 12 photos · Evidence hash

03.01.2026 · 08:31

Handover → driver Müller

Responsibility begins · signature

17.02.2026

Return & inspection

AI comparison: 1 new anomaly

22.07.2026

Damage event · rear bumper

confirmed · cost estimate 480 €

23.07.2026

Repair completed

Workshop service provider · receipt

01.12.2026

Lease return

Complete record handed to the lessor

What makes the record complete

These record types fill the vehicle record.

Every event is its own immutable record (inspection + optional transfer of responsibility). Together they form the gapless history. Green = two-stage (intake + return/handover with before/after comparison).

Phase 1

1 Procurement & delivery

Intake / initial captureNew car deliveryUsed car deliveryTransfer / transport

Phase 2

2 Operation & use

Vehicle issue to employeeDriver changePool vehicle check-out / -inRental car issue / return

Phase 3

3 Maintenance

Workshop drop-off / pick-upDamage eventRepair completedUVV / TÜV proof

Phase 4

4 Contract & end of life

Lease deliveryLease returnRemarketing / appraisalSale / handover to buyer

The transaction type automatically determines the mandatory photos, checklists and whether capture is two-stage (intake + return).

Immutable by design

Created once, forever tamper-proof.

Every completed record is sealed with a SHA-256 hash and linked into the vehicle's hash chain. Even the smallest change to text or photo would alter the hash — and be immediately noticed. Signatures with name & time from driver, customer and witness.

SHA-256 per photo & recordHash chain per vehicleQR authenticity check

Content hash

a3f1c9e2b8d47f60a1c25e9d0b7a4f83c16e2d907b45a8f1c3e6d2b09a4f

Signed by M. Weber (driver), S. Klein (customer), T. Roth (witness) · 08.08.2026 17:44

Record types

A record type for every vehicle event.

Every transaction type automatically brings the right mandatory photos, checklists and steps — and fills the gapless vehicle record. New types can be added at any time as configuration.

Across the entire lifecycle

From delivery to return.

"2-stage" = intake + return/handover with before/after comparison.

Phase 1

1 Procurement & delivery

Intake / initial capture

Baseline condition at fleet intake.

New car delivery 2-stage

Handover to customer or employee.

Used car delivery 2-stage

Documented condition at sale.

Transfer / transport 2-stage

Transport-chain liability (pickup & destination).

Phase 2

2 Operation & use

Vehicle issue to employee 2-stage

Company car handover & return.

Driver change 2-stage

Clear responsibility boundary per driver.

Pool vehicle check-out / check-in 2-stage

Self-service via QR, high frequency.

Rental car issue / return 2-stage

Rental — damage detection included.

Phase 3

3 Maintenance

Workshop drop-off / pick-up 2-stage

Complaint protection for operations.

Damage event

Event-based capture with photo.

Repair completed

Receipt & condition after repair.

UVV / TÜV proof

Deadlines & inspection proof in the record.

Phase 4

4 Contract & end of life

Lease delivery

Starting condition of the leased vehicle.

Lease return 2-stage

Diminished value documented with tamper-evidence.

Remarketing / appraisal

Condition for remarketing.

Sale / handover to buyer 2-stage

Handover with signature & receipt.

More transaction types can be added at any timeNew record types are added as configuration — no new app. Mandatory photos, accessory & document checklists and steps are defined per type.

All records flow into the same vehicle record and into the hash chain per vehicle.

AI support

AI-guided before/after comparison — live on site.

The guided capture process instantly compares every fresh image with the last confirmed image of the same vehicle area from the record, flags deviations and lets the employee decide right away — with separate Confidence and Risk scoring.

How the AI works

It proposes — the human decides.

Guided Capture

Enforce standard views (bumpers, doors, rims …) → images are comparable.

Load history

Last confirmed image of the area from the vehicle record.

Pre-filter + AI

A cheap on-device diff flags suspicion → only that goes to the vision model (cost control, no unnecessary upload).

Change Event

Area · type · severity · Confidence + Risk — with both images as evidence.

Decision on site

Confirm / Unsure / No damage → becomes part of the Evidence Chain and a training label.

AI Change Event · Before/After

Rear bumper right · new scratch

Pre-inspection 07.08. 08:14 → current 08.08. 17:42

Before

After

AI Confidence94 %

Risk score78 / 100 · HIGH

Confidence ≠ Risk

Two values, clear triage.

Confidence = how certain the AI is that something has changed.
Risk = economic/liability significance (severity × position × cost × responsibility period).

Auto-accept

Confidence low · Risk low

Minor/known deviation — logged, no action needed.

On-site check

Confidence medium · Risk medium

Employee is prompted for a targeted close-up & confirmation.

Escalation

Confidence high · Risk high

Mandatory detail photo, attribution to the responsibility period, case for case management.

EU-compliant

Assistance with mandatory confirmation, EU hosting/on-device pre-filter, AI provenance in the audit trail.

Cost control

Only suspicious areas go to the model; paid comparisons only after sign-off, with a hard limit.

Data asset

Every confirmation/rejection becomes a training label — detection gets better and cheaper over time.

Cockpit · Add-on

The dashboard for fleet & service managers.

Instead of 500 handover PDFs: one control cockpit. Every metric is traceable down to the original photo.

Live overview

Everything that matters at a glance.

Vehicles active

500

Lease fleet

CarLogs / year

6.500

avg. 13 / vehicle

New damage (YTD)

210

▲ 44 % Depot DO-West

Damage costs

128 k€

▼ 8 % vs. prior year

Top-risk vehicles Risk Score

DO-CC 184778

DO-CL 023166

DO-CB 440959

DO-CA 112052

Location hotspot AI insight

Depot Dortmund-West: damage rate 2.8× the fleet average — mainly rear bumpers & mirrors. Note: tight maneuvering zone.

Upcoming deadlines 30 days

TÜV 14 vehicles 31.08.

UVV 22 vehicles 15.09.

Leasing 9 returns 30.09.

Insp. 31 due Q4

Responsibility attribution

147 of 210 new damage cases can be attributed to a documented handover period.

KPI→Risk→Event→Inspection→Original photo

Every figure in the cockpit is traceable down to the receipt — no risk score as a black box.

What the cockpit delivers

Manage instead of collect.

Deadlines & compliance

TÜV, UVV, inspection, lease returns — automatically monitored, reported in time.

Costs & utilization

Cost/km, damage-cost trend, which vehicles mostly sit idle.

Risk hotspots

Conspicuous vehicles, locations and service providers — with reasoning down to the photo.

Premium for existing customers

CarlogsPro VRIS — Vehicle Risk Intelligence.

Tamper-evident documentation becomes actionable intelligence: CarlogsPro identifies patterns and risks across the entire fleet — and turns them into decisions that prevent damage.

Request VRIS View Cockpit

Three stages — one platform

Each stage generates the data for the next.

Capture

Inspect

Capture

Guided handover & inspection
Photos, diagram, damage
VIN / vision recognition

Prove

Evidence

Prove

Vehicle record & timeline
Hash chain & audit trail
Before/after delta
Responsibility attribution

Understand & Prevent

Intelligence · VRIS

Understand & prevent

Risk scores & analytics
Benchmarks & alerts
Predictive probability
Prevention recommendations

The Risk Engine

Risk across multiple dimensions — explainable.

It is not only vehicles that receive a score. Every statement is traceable back to the evidence.

Vehicle RiskWhich vehicles cause an above-average number of damage cases?

Location RiskWhere does especially much damage occur? (e.g. depot, maneuvering zone)

Vehicle-Type RiskCertain models with more maneuvering/side damage than average.

Supplier RiskCompare transport/workshop service providers on a data basis.

Mercedes Sprinter · DO-CC 184778 / 100 · HIGH

New damage / 1000 km 1.7

Cost trend +31 %

Primarily: rear bumper, right mirror

Hotspot: Depot Dortmund-West

"What happened?" later becomes "What is likely to happen?" — with risk alerts & prevention recommendations.

For existing customers

Document first — then unlock intelligence.

Anyone documenting handovers with Basic today automatically builds the data foundation. After ~6–12 months of evidence, VRIS can be activated as a premium tier — no migration, on your own data. The customer then no longer pays for documentation, but for less damage.

Positioning & differentiation

Not just another handover form — the evidence platform for vehicles.

The market standard documents a single moment with a signature. CarlogsPro documents the gapless chain — sealed with tamper-evidence, AI-supported and with full data sovereignty in Germany.

The market

Every handover is a transfer of liability.

As soon as a vehicle changes driver, owner or location, the same question arises: what condition was it in — and who bears responsibility from now on?

As long as no one objects, a form with a few phone photos is enough. The trouble only starts in a dispute: a scratch that "was already there". A contested mileage reading. A missing spare key. Suddenly it is one word against another — and because the photos carry no reliable timestamp and the PDF can be edited after the fact, nothing can be proven.

This is exactly where companies lose time, money and customer trust. Not because they work poorly, but because the tool only captures a moment — and no evidence that holds up when challenged. CarlogsPro turns this around: every handover becomes a solid piece of evidence, embedded in a continuous vehicle history.

How CarlogsPro works

From capture in the field to the decision in the cockpit.

CarlogsPro consists of two interfaces and a shared data foundation. In the frontend — the mobile app — drivers and employees capture every handover directly at the vehicle. In the Cockpit — the dashboard — fleet managers steer the entire fleet. Between them lies the vehicle record, where every capture comes together with tamper-evidence.

App

Capture · Frontend

→

Vehicle record

Evidence history

→

AI Comparison

Before/After

→

Cockpit

Control · Dashboard

→

VRIS

Risk intelligence

Capture in the frontend (the app)

The employee or driver opens the app on a phone or tablet and scans the VIN or the license plate — the vehicle data is pre-filled automatically. A guided flow asks for mileage, fuel level, damage on the body diagram and a photo walkaround; the AI checks every shot for sharpness and exposure directly on the device. Driver, customer and optionally a witness sign, the record is sealed with SHA-256 and sent automatically to both parties. Everything also works offline and syncs as soon as there is a connection again.

Filing in the vehicle record

Every completed record is appended as an immutable event to the vehicle's record (by VIN) and placed into a hash chain. This creates the gapless history: every handover, every damage, every repair, every return — chronological, with original photos, timestamps and signatures. The record is the shared, indisputable truth about the vehicle.

AI Comparison: Before/After

When a vehicle is captured again, the AI automatically compares the fresh photos with the last confirmed condition of the same area from the record. It flags new deviations as a "Change Event" — with a Confidence (how certain the detection is) and a Risk score (how economically significant). The employee decides on site: confirm, unsure or no damage. This way new transport damage is attributed to the correct responsibility period before a dispute arises — and detection improves with every decision.

Control in the cockpit (the dashboard)

All records together form the picture of the fleet. The Cockpit condenses them for fleet and service managers: open deadlines (TÜV, UVV, leasing, inspection), damage costs and cost per kilometer, risk hotspots (conspicuous vehicles, locations, service providers) and the responsibility attribution of new damage. Every metric is traceable down to the original photo — no score as a black box.

VRIS: from documentation to prediction

On this data foundation, VRIS (Vehicle Risk Intelligence) identifies patterns across the entire fleet: which vehicle types, locations or service providers cause an above-average number of damage cases? This produces explainable risk scores, benchmarks and alerts — and, going forward, damage forecasts and prevention recommendations. VRIS answers not only "What happened?" but "What is likely to happen — and how do we prevent it?".

Tamper-evidence in detail

Why nothing can change unnoticed.

The hash chain

On completion, a unique SHA-256 fingerprint is computed from the entire content of a record — texts, values and all photos. If even a single pixel or character changes, an entirely different fingerprint results.

Every new record of a vehicle additionally contains the fingerprint of the previous one — creating a chain. The advantage: you verify not just a single document, but the entire history. If someone were to alter, delete or insert an old record after the fact, the chain would no longer match — the manipulation is immediately noticed.

This makes it provable: completeness (nothing is missing), order (nothing was reordered) and integrity (nothing was touched after the fact) — without having to trust a central authority.

The QR verification

Every sealed record carries a QR code — on the PDF and in the digital receipt. Whoever scans it (customer, lessor, appraiser, or in a dispute even a court) arrives at a public verification page.

There, the document's current fingerprint is compared with the stored original fingerprint. If both match, it is confirmed: the document is genuine and unaltered. If something was manipulated, the fingerprints differ — the forgery is detected.

Verification is possible without login, identical for both parties, and delivers independent proof — no one has to "take the other's word". Both sides receive the same verified document automatically by email.

What makes us unique

Why CarlogsPro is unique.

Anyone can buy in vision AI and pretty forms. What sets CarlogsPro apart is the combination of an immutable evidence chain and the attribution of changes to responsibility periods — four building blocks that build on one another and only unfold their full value together:

Evidence chain instead of single documentOne immutable record per vehicle across the entire lifecycle — not 500 loose PDFs no one can find anymore.

Responsibility attributionEvery detected change can be attributed to a documented handover period and thus to a responsible party.

AI with mandatory confirmationBefore/after detection with Confidence and Risk scoring — the AI proposes, the human decides on site.

Data sovereignty in GermanySelf-hosted, GDPR-compliant and offline-capable — no forced third-party cloud, no dependency on external servers.

A clear boundary

What CarlogsPro deliberately is not.

Just as important as what CarlogsPro does is what it deliberately leaves to others.

We do not build GPS fleet tracking, no telematics hardware, no workshop or leasing management and no ERP. These are their own product worlds with established providers — we integrate them via interfaces rather than rebuilding them worse.

Instead, CarlogsPro owns the layer that has been missing there so far: the tamper-evident capture of condition and responsibility — and, building on that, the intelligence to derive patterns, risks and decisions from this data. This evidence and intelligence layer is the core of the product and the real, long-term advantage.

Where we win

Frequency beats fleet size.

It is not the number of vehicles that determines the benefit, but the number of handovers. A fleet with 500 vehicles and two handovers a year draws less value from CarlogsPro than a rental operation with 200 vehicles and 20,000 handovers. Every additional condition capture saves time, produces evidence and sharpens the risk analysis. The leverage is therefore greatest where vehicles constantly change hands:

Vehicle logistics & transfer Car rental & car subscription Pool vehicles Leasing & remarketing Company fleets Workshop & dealership

Market standard vs. CarlogsPro

The difference is the evidence chain.

The decisive difference lies not in the nicer app interface, but in what remains at the end — and whether it holds up when it matters.

Digital handover form / editable PDF

Single document instead of vehicle history
Photos without real evidentiary weight
No before/after attribution
Editable after the fact, no audit trail

CarlogsPro evidence platform

Immutable record per vehicle (VIN)
SHA-256, hash chain, QR verification
Responsibility attribution (custody)
Self-hosted in Germany, offline-capable

The benefit, in sharp focus

What Basic and Premium concretely deliver.

Basic is not a "form with extra fields" — it is the difference between an assertion and a proof.

Basic turns every handover into court-proof evidence — guided, in under three minutes, without login and even offline in the underground garage. The concrete advantage: you win every "it-was-already-there" argument. Every photo carries a timestamp and a SHA-256 hash, every completed record is sealed and can no longer be changed afterwards, and driver, customer and optionally a witness sign by name. Both sides automatically receive the same document, verifiable at any time via QR code. Paperwork and loose phone photos become solid evidence that prevents disputes from arising in the first place — and, as a vehicle record, makes a vehicle's entire history visible.

Premium turns the tool into a system for the whole operation. Multiple sites, drivers and roles work in the same vehicle records; lease returns are cleanly assessed with diminished value before expensive discussions with the lessor arise; analytics show damage, costs and deadlines at a glance; and via the API the data flows into your existing systems instead of ending up on an island. The advantage: less duplicate capture, fewer unattributable damage cases and a process that grows with the company — from the first pilot to the corporate rollout.

AI takes over the grunt work: VIN, mileage and license plate are read directly from the photo, and the before/after comparison flags new transport damage with Confidence and Risk scoring — the employee only confirms, the original photo remains as evidence. Cockpit condenses everything into a control instrument for fleet managers: fleet KPIs, deadlines and risk hotspots, every metric traceable down to the original photo.

Foundation

Basic

Turn every handover into court-proof, immutable evidence.

Guided capture + photo walkaround
Damage with photo · body diagram
Signatures: driver, customer, witness
SHA-256 sealing + hash chain
PDF, QR, automatic email delivery
Digital Vehicle Record · offline-capable

Entry level · per vehicle / transaction

Add-on

Team & scaling

Premium

One system for multiple sites, users and analytics.

Multi-user, roles & tenants
Lease returns & diminished-value assessment
Advanced analytics & export
API integration & priority support

Add-on to Basic

Add-on

Intelligence

Automatic recognition & damage comparison — the human decides.

Vision: VIN, mileage, license plate
AI Before/After comparison
Confidence & Risk scoring
On-device photo quality check

Usage-based · with cost control

Add-on

Control

Cockpit

The control cockpit for fleet managers.

Fleet KPIs & cost/km
Deadlines: TÜV, UVV, leasing, inspection
Risk hotspots & responsibility attribution
Traceable down to the original photo

Premium module

We put together concrete pricing to match your vehicle count and handover frequency. Request a quote →

Why now

Whoever builds the history today prevents tomorrow's damage.

The pressure for tamper-evident, efficient handovers is rising — through leasing and return disputes, through labor costs and through the sheer volume of vehicle movements. Whoever builds the gapless vehicle history now will have tomorrow's data foundation for a risk intelligence that does not merely document damage but prevents it. That is exactly where CarlogsPro is headed: from the tamper-evident handover through the vehicle record to Vehicle Risk Intelligence.

Open live demo Request a quote

Contact

Let's talk about your fleet.

Live demo, pilot or quote — we get back to you promptly.

Provider

Comcentra IT-Consulting GmbH

Email
Anfrage@carlogspro.de

Web
carlogspro.de

Address
Teschensudberger Str. 19
42349 Wuppertal

Phone
0202-747700-00

Managing Director: Jens Olaf Harms · Register court Wuppertal HRB 29485 · VAT ID DE321849079

Next steps

To a pilot in three steps

Watch the live demo

Experience the complete flow in a few minutes.

Key figures & ROI

Vehicle count & handover frequency — calculated instantly yourself in the ROI calculator.

Start a pilot

Measure real euro ROI in one frequency segment.

Write an email Open live demo

ROI calculator

Calculate your benefit — yourself.

Move the sliders and instantly see what CarlogsPro brings in per year. Transparent assumptions, no contract values.

ROI is not a marketing trick but the most honest language in sales: CarlogsPro is interesting when the benefit clearly exceeds the cost. The biggest lever is the handover frequency — plus the value of better-documented damage and avoided disputes.

Your key figures

Rough order of magnitude — not contract values.

Vehicles 500

Transactions per vehicle / year 13

Minutes saved per transaction 7

Labor cost € / hour 35

Disputed damage / year 40

Avg. damage amount € 600

—

Estimated total benefit per year

—

Process benefit (time)

—

Better-documented damage

Plus avoided disputes & (with Cockpit/AI) risk prevention. Assumption: 50 % of disputed damage is better attributed thanks to the evidence chain.

For a solid quote matching your fleet: Request a quote →

User account

Sign in & Register.

Through your account you use the products you have booked — Basic and the added modules (Premium, AI, Cockpit).

Legal

Legal Notice

Information pursuant to § 5 DDG

Comcentra IT-Consulting GmbH
Teschensudberger Str. 19
42349 Wuppertal
Germany

Represented by

Managing Director: Jens Olaf Harms

Contact

Phone: 0202-747700-00
Email: Anfrage@carlogspro.de

Register entry

Entry in the commercial register.
Register court: Amtsgericht Wuppertal
Register number: HRB 29485

VAT identification number

VAT ID pursuant to § 27a of the German VAT Act: DE321849079

Responsible for content pursuant to § 18 (2) MStV

Jens Olaf Harms, address as above.

Liability for content

As a service provider we are responsible for our own content on these pages under the general laws pursuant to § 7 (1) DDG. Pursuant to §§ 8 to 10 DDG, however, as a service provider we are not obliged to monitor transmitted or stored third-party information.

Liability for links

Our offering may contain links to external third-party websites over whose content we have no influence. The respective provider or operator of the linked pages is always responsible for their content.

Copyright

The content and works created by the site operators on these pages are subject to German copyright law. Reproduction, editing, distribution and any kind of use beyond the limits of copyright require the written consent of the respective author or creator.

Legal

Privacy Policy

1. Controller

Comcentra IT-Consulting GmbH
Teschensudberger Str. 19, 42349 Wuppertal
Phone: 0202-747700-00 · Email: Anfrage@carlogspro.de
Managing Director: Jens Olaf Harms

2. General information on data processing

We process personal data only insofar as this is necessary to provide a functional website as well as our content and services. Processing regularly takes place only with consent or where a statutory permission applies (Art. 6 DSGVO).

3. Hosting & server log files

This website is operated on a server in Germany. On every access, data is automatically collected in server log files: among others IP address, date and time, page accessed, browser and operating system. The legal basis is our legitimate interest in secure, error-free operation (Art. 6 (1) lit. f DSGVO). The log files are deleted after a short time, unless they are needed to investigate misuse.

4. Cookies & tracking

This website sets no tracking or analytics cookies and integrates no external analytics services.

5. Getting in touch

If you contact us by email, we process your information to handle the inquiry. The legal basis is Art. 6 (1) lit. b DSGVO (pre-contractual measures) or lit. f (legitimate interest). The data is deleted as soon as it is no longer required.

6. User account & registration

To use the products you have booked, you can create a user account. In doing so we process the data provided (in particular name, company, role/position, email and access credentials) to set up and manage the account and to contact you. The legal basis is your consent (Art. 6 (1) lit. a DSGVO) as well as performance of the contract (lit. b). You can withdraw your consent at any time with effect for the future, e.g. by email to Anfrage@carlogspro.de. The lawfulness of the processing carried out up to the withdrawal remains unaffected.

7. Data processing / recipients

To provide the website, we use service providers (e.g. hosting) on the basis of a data processing agreement (Art. 28 DSGVO). No transfer to third countries takes place.

8. Storage period

We store personal data only as long as required for the respective purposes or as prescribed by statutory retention periods.

9. Your rights

Under the GDPR you have the right to:

access (Art. 15)
rectification (Art. 16)
erasure (Art. 17)
restriction of processing (Art. 18)
data portability (Art. 20)
objection (Art. 21)
withdrawal of consent with effect for the future (Art. 7 (3))

You also have the right to lodge a complaint with a supervisory authority (Art. 77 DSGVO). The competent authority is the State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia (LDI NRW), Kavalleriestraße 2–4, 40213 Düsseldorf.

10. Contact for data protection matters

For questions regarding data protection you can reach us at Anfrage@carlogspro.de.

As of: 2026. This Privacy Policy is updated when the legal situation or our processes change.

Legal

Terms & Conditions

These Terms & Conditions (T&C) apply to the provision and use of the software and services CarlogsPro of Comcentra IT-Consulting GmbH (hereinafter "Provider") vis-à-vis entrepreneurs within the meaning of § 14 BGB (hereinafter "Customer").

1. Scope

These T&C apply to all contracts between the Provider and the Customer regarding the use of CarlogsPro. Deviating or supplementary terms of the Customer become effective only if the Provider expressly agrees to them in writing. The services are aimed exclusively at entrepreneurs, legal entities under public law and special funds under public law.

2. Subject matter of the contract

The Provider makes CarlogsPro available to the Customer as a web-based application for the guided documentation of vehicle handovers, for audit-proof or tamper-evident storage (hash chain) and for managing a digital vehicle record. The specific scope of services results from the respective product and service description (Basic as well as chargeable additional modules such as Premium, AI Comparison, Cockpit and VRIS) and the individual offer.

3. Conclusion of contract, trial and user access

The presentation of the services on this website does not constitute a binding offer. A contract is concluded through an offer by the Provider and its acceptance by the Customer or through the activation of access. To use the services, the Customer sets up a user account and keeps its access credentials confidential.

4. Scope of services and additional modules

The basic scope (Basic) as well as the chargeable additional modules are explained in more detail in the service description. The Provider is entitled to further develop and improve functions, provided that the contractually owed core of the services is not materially impaired thereby.

5. Prices and payment terms

The prices stated in the offer or order summary apply, plus the applicable statutory VAT. Unless otherwise agreed, fees for chargeable modules are due in advance for the agreed billing period. Chargeable services are always clearly indicated in advance; no chargeable services arise without the Customer's prior approval.

6. Term and termination

The contract term is governed by the individual agreement. If no fixed term is agreed, the contract may be terminated by either party with reasonable notice to the end of the respective billing period. The right to extraordinary termination for good cause remains unaffected. Terminations require text form.

7. Customer's obligations

The Customer uses CarlogsPro only within the framework of applicable laws and these T&C. The Customer is responsible for the accuracy of the data and documents it captures, safeguards its access credentials and ensures that its users comply with the contractual obligations. Abusive use, in particular to create false evidence, is prohibited.

8. Availability and support

The Provider strives for a high availability of the service. Periods of planned maintenance as well as disruptions outside the Provider's control (force majeure, failures of upstream suppliers) do not count as unavailability. Support is provided to the agreed extent.

9. Rights to data and documents

The data entered by the Customer as well as the records and vehicle records generated remain attributed to the Customer. The Provider is granted a simple, non-transferable right to use the software and its components for the duration of the contract. The cryptographic verification features (hash values, QR verification) serve to secure integrity; they do not replace a legally prescribed qualified electronic signature where such is required in an individual case.

10. Data protection and data security

The Provider processes personal data in accordance with the Privacy Policy and the statutory requirements. Insofar as the Provider processes personal data on behalf of the Customer, the parties conclude a data processing agreement pursuant to Art. 28 DSGVO.

11. Warranty

The Provider warrants that the service functions substantially in accordance with the service description. Insignificant deviations do not give rise to warranty claims. The Customer reports defects without delay in text form.

12. Liability

The Provider is liable without limitation in cases of intent and gross negligence as well as for injury to life, body or health. In cases of simple negligence, the Provider is liable only for breach of a material contractual obligation (cardinal obligation) and limited to the contract-typical, foreseeable damage. Otherwise liability is excluded. Liability under the Product Liability Act remains unaffected. The Customer is itself responsible for adequate data backup within the framework of its duties of care.

13. Confidentiality

The parties treat confidential information of the respective other party confidentially and use it only for the purposes of the contract. This obligation continues even after the end of the contract.

14. Amendments to these T&C

The Provider may amend these T&C with effect for the future, provided this is necessary to adapt to a changed legal situation or services and does not unreasonably disadvantage the Customer. Amendments are communicated to the Customer in text form.

15. Final provisions

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. The exclusive place of jurisdiction for all disputes arising from or in connection with this contract is — insofar as legally permissible — the Provider's registered office in Wuppertal. Should individual provisions be invalid, the validity of the remaining provisions remains unaffected.

As of: 2026. Comcentra IT-Consulting GmbH, Teschensudberger Str. 19, 42349 Wuppertal.